Alliance College-Ready Public Schools

Getting Started 1

• Enrolling to Self-Service Password Portal

Logging In 1

• How to login to the Alliance Analytics Portal

How to access reports 0

How to download report data 1

• Downloading Student Data

CAASPP/ELPAC 1

• Identifying Students That Have Not Completed CAASPP/ELPAC Tests

Illuminate 1

• Students That Have Not Completed an Illuminate Asessment

i-Ready 1

• Identifying Students That Have Not Completed the i-Ready Diagnostic

PFT 1

• PFT Participation Tracking

CAASPP/ELPAC 3

• Staff Unable to Log Into CAASPP/ELPAC Platform (TOMS, TA Interface, Completion Status, CERS, etc.)
• Troubleshooting CAASPP/ELPAC Secure Browser Issues
• Student Unable to Access CAASPP/ELPAC Assessment (IAB/ICA, CAST, SBAC, CAA, ELPAC)

Illuminate 3

• Logging in to Illuminate (School Employees)
• How Students Log Into Illuminate
• Create Illuminate Admin Account

i-Ready 3

• Issuing i-Ready admin access to school staff
• i-Ready Student and Teacher Login Issues
• Student Unable to Access i-Ready Diagnostic

CAASPP/ELPAC 2

• Enabling/Disabling Accessibility Resources for CAASPP/ELPAC
• Providing the Spanish Translation of the SBAC Math and CAST

Illuminate 1

• How do I turn on Text to Speech?

i-Ready 1

• Assigning Spanish-Language i-Ready Math Diagnostic

CAASPP/ELPAC 1

• Submitting a STAIRS Incident for Appealing CAASPP/ELPAC Irregularities

Illuminate 1

• Re-Open an Illuminate Assessment for a Student

i-Ready 1

• Reset or Retest i-Ready Diagnostics

CAASPP/ELPAC 2

• Downloading Student Score Reports (SSRs) from TOMS
• Downloading The CAASPP/ELPAC Score Data File From TOMS

Illuminate 1

• How to View Illuminate Assessment Reports

i-Ready 1

• Exporting i-Ready Diagnostic Results

i-Ready 1

• Assigning i-Ready Diagnostics

PFT 0

CAASPP 3

• Entering an SBAC/CAST Exemption in TOMS
• Determining a Student's Eligibility for a CAASPP (SBAC, CAST, CAA) Assessment and/or Changing a Test Assignment
• Enable Remote Testing on CAASPP/ELPAC

Reporting 4

• When Are CAASPP Summative (SBAC, CAST, CAA) Scores Released?
• Where Can I Find SBAC/CAST/CAA Scores?
• Accessing i-Ready Diagnostic Results
• When Are Summative ELPAC Results Released?

Administration 3

• How Long Does it Take To Administer CAASPP Assessments?
• How Long Does It Take to Administer the ELPAC?
• How Long Does It Take To Administer the i-Ready Diagnostic?

Accessibility 3

• What Types of Accessibility Resources Are Available for CAASPP/ELPAC Testing?
• What Types of Accessibility Resources Are Available for i-Ready Testing?
• What Types of Accessibility Resources Are Available for Illuminate Testing?

Freshdesk Best Practice 2

• How do I Prioritize Tickets During a Testing Window?
• Types of Issues to Escalate to Chang